Garrett Galloway

Amazon Dedicated Cloud (ADC) Engineer — DevOps, SRE · Clearance: TS/SCI with Polygraph

• Lead automation projects saving over 36,000 engineering hours and $3.4 million per year for our teams (Kinesis, Managed Apache Kafka and Flink, Config, AMQ, SNS, SQS) and stakeholders.
• Develop tools as a part of the MAST Development team to save time for the teams we support, maintain higher development and security standards, and improve our SLAs by 85%.
• Participate in on-call rotations; received awards for engineering excellence while supporting operations for 12 AWS services and consistently delivering results.
• Onboard and train fellow engineers on our services, policies, practices, mechanisms, and internal tools through documentation and face-to-face guidance.
• Certified as Associate Speaker for Amazon; gave multi-team educational presentations.

Co-Founder, Hybrid Cloud Architect, Development Lead

• Built and maintained a resilient, stable, scalable, and secure hybrid cloud/bare-metal Video-on-Demand infrastructure while reducing operating costs by 96%.
• Organized the collaboration of a 6-person international team of designers, developers, and other specialists using agile methods and tools (Kanban/Scrum).
• Supported launch events for a company on ABC’s Shark Tank and popular influencers by providing reliable video streaming services and quality website design.
• Managed a complex codebase written by over twenty developers with various tools and practices for versioning and communication.

Technical Specialist (Contract)

• Assisted in supporting IT operations for the whole of CU Denver’s College of Engineering, Design, and Computing (CEDC) during the COVID-19 pandemic.
• Maintained the CEDC IT team’s high standards of excellence — over 99% positive feedback rate with an average response time of less than an hour.
• Performed migrations of critical infrastructure while working closely with faculty and collecting analytical data to ensure minimal impact.

CCIT Supercomputing — Senior Infrastructure and Operations Assistant, ACI Technician

• Planned and assisted with the maintenance and improvement of an SC500 supercomputer (the Palmetto Cluster) with a team of engineers, administrators, and architects.
• Facilitated the monitoring and automation of over 2,000 diverse servers with 1.405 petaFLOPS of compute power and over 8 petabytes of storage.
• Designed rack and cabling layouts for Clemson initiatives — installed and configured hundreds of servers; ran miles of cable from standard CAT6 to 200Gb/s fiber.
• Trained a team of student workers on software and cabling best-practices as well as repairing, maintaining, and upgrading servers through instruction and concise documentation.